Privacy Policy

1. Controller

Ghelichkhani Rug Cleaning
Abdol Reza Ghelichkhani
Fritz-Bauer-Straße 46d, 64295 Darmstadt
Telephone: 0176-84367602
Email: info@teppichreinigung-reparatur.de

2. Hosting and Server Log Files

This website is hosted by Vercel Inc. (USA). When the website is accessed, technically necessary data transmitted by your browser is automatically processed: IP address, date and time of access, page accessed, referrer URL, browser type and version, and operating system. This data cannot be attributed to specific individuals and is not combined with other data sources.

Processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and error-free provision of the website. Vercel is certified under the EU-US Data Privacy Framework; log data is automatically deleted after a short period.

3. SSL / TLS Encryption

For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by “https://” and the padlock symbol in your browser’s address bar. This means that data you transmit to us cannot be read by third parties.

4. Cookies

Cookies are small text files stored by your browser on your device. Cookies that are not technically necessary, for example for analysing website usage, are only placed with your consent (§ 25 para. 1 TDDDG, Art. 6 para. 1(a) GDPR). Your selection in the cookie banner is stored locally in your browser; this is technically necessary (§ 25 para. 2 no. 2 TDDDG). You can change your selection at any time using the “Cookie Settings” link at the bottom of every page.

You can also configure your browser to notify you when cookies are set, allow cookies only in individual cases, or block them generally.

5. Google Analytics

With your consent, this website uses the Google Analytics web analytics service. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies and similar technologies to analyse use of the website, including pages visited, time spent on the website, approximate location, and device and browser information. Using this information, Google produces reports on website activity on our behalf, helping us improve our offering.

IP addresses are not stored by Google Analytics. Data may be transferred to the USA; Google is certified under the EU-US Data Privacy Framework. The legal basis is your consent (Art. 6 para. 1(a) GDPR, § 25 para. 1 TDDDG), which you may withdraw at any time with effect for the future.

Objection to data collection: You can withdraw your consent at any time using the “Cookie Settings” link at the bottom of every page. You can also prevent collection by Google Analytics by downloading and installing the Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout.

Further information can be found in Google’s Privacy Policy: policies.google.com/privacy.

6. Fonts

The fonts used are delivered directly from our server. No connection is made to servers operated by Google or other providers.

7. Contacting Us

If you contact us using the contact form, by telephone, email or WhatsApp, or provide your name or telephone number before being redirected to WhatsApp, we process your information — for example your name, contact details, message and any photos you send — in order to process your enquiry and deal with possible follow-up questions. The legal basis is Art. 6 para. 1(b) GDPR where your enquiry relates to an order; otherwise, processing is based on our legitimate interest in responding to enquiries (Art. 6 para. 1(f) GDPR). We do not share this data without your consent.

For messages sent through WhatsApp, the privacy provisions of WhatsApp Ireland Limited also apply. Please do not send us particularly sensitive data through WhatsApp.

8. Links to External Services

This website contains links to Google Maps and Google Reviews (Google Ireland Limited), WhatsApp (WhatsApp Ireland Limited), and Instagram and Facebook (Meta Platforms Ireland Limited). These are simple links, not embedded content. Data is only transferred to the respective provider when you click a link. The provider’s own privacy policy then applies.

9. Storage Period

We store personal data only for as long as is necessary for the relevant purpose. It is then deleted unless statutory retention periods — for example under commercial or tax law — require otherwise.

10. Your Rights

You have the right at any time to:

• Access your stored data (Art. 15 GDPR)
• Correct inaccurate data (Art. 16 GDPR)
• Have your data deleted (Art. 17 GDPR)
• Restrict processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent with effect for the future (Art. 7 para. 3 GDPR)

To exercise your rights, an informal message to the contact details above is sufficient.

11. Right to Lodge a Complaint With the Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information (datenschutz.hessen.de).